What’s your return policy?

Our goal is to help you find the products that are the perfect fit for your skin, health & lifestyle. We hope you’ll be delighted with your products and will accept any full-sized product for a return (no exchanges), as long as it is at least half full and received within 14 days of initial purchase.

All returns must be received at our facility within 2 weeks of the return label being emailed – otherwise, we will not be able to authorize the full refund or send out another return label.

We monitor return and refund activity and reserve the right to limit or refuse a return or charge a return processing fee if we find that our policies have been abused. Any finding of abuse of our policies shall be in our sole discretion and is not appealable. We are not obligated to disclose our reasons and methods, other than to inform the consumer that the refund request is being refused for abuse of our return policy. Note that any returns sent in that were not authorized by our team or do not meet the return criteria will be recycled/disposed of.

We are not responsible for any damage, defect, material difference or loss of orders that are delivered to a forwarding company. We will not offer replacements or refunds for orders that have been delivered to a forwarding company. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder, please contact them directly.

What is your international return policy?

We do not accept international returns at this time.

Can I exchange my item for something else?

Unfortunately – we do not offer exchanges on any items.