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Privacy Policy

Welcome to Viragi LLC (“Company,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

We collect different types of information when you interact with our website and services, including:

Personal Information: Your name, email address, phone number, shipping and billing addresses, and payment details.

Order Information: Products you purchase, transaction details, and order history.

Technical Information: IP address, browser type, operating system, and website usage data through cookies and tracking technologies.

Marketing Information: Your preferences for receiving promotional messages, including SMS and email communications.

How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill orders, including payment processing and shipping.

To provide customer support and respond to inquiries.

To personalize your shopping experience and improve our website.

To send promotional offers, newsletters, and abandoned cart reminders (with your consent).

To detect and prevent fraudulent transactions and security threats.

To comply with legal obligations and enforce our policies.

SMS Marketing & Notifications

By subscribing to our SMS marketing service, you agree to receive text notifications regarding your orders, including abandoned checkout reminders, promotional offers, and transactional messages.

Message frequency may vary. Consent is not a condition of purchase.

To unsubscribe, reply STOP to any message or use the unsubscribe link provided in our messages.

Message and data rates may apply. You are responsible for any fees charged by your mobile carrier.

We do not share opt-in data with third parties, except for messaging partners who help us operate our SMS program.

We are not liable for delayed or misdirected messages due to carrier issues.

For any SMS-related inquiries, reply HELP or contact us at hello@viragi.us

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

Keep track of your shopping cart.

Recognize you when you return to our website.

Analyze site traffic and improve performance.

Deliver personalized ads and content.

You can manage cookie settings in your browser or opt out of targeted advertising through industry opt-out programs.

How We Share Your Information

We do not sell your personal information. However, we may share it with:

Service Providers: Payment processors, shipping partners, and marketing platforms that help us operate our business.

Legal Compliance: Government authorities or legal entities if required by law or to protect our rights.

Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to a new entity.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights & Choices

Depending on your location, you may have the following rights:

Access and request a copy of your personal data.

Correct or update your personal information.

Request deletion of your data.

Opt out of marketing communications.

To exercise your rights, contact us at hello@viragi.us

Arbitration & Class Action Waiver

By using our services, you agree that any disputes shall be resolved through binding arbitration, rather than court proceedings.

Claims will be heard by a single arbitrator under the American Arbitration Association rules.

Arbitration will take place in Gaithersburg, MD.

If you wish to opt out of arbitration, you must notify us in writing within 30 days of your first purchase.

You agree to waive any right to participate in a class action lawsuit against us.

Prohibited Uses

You may not use our website or services:

For unlawful purposes or to solicit illegal activities.

To infringe on intellectual property rights.

To harass, abuse, or harm others.

To submit false or misleading information.

To transmit viruses or malicious code.

Violations may result in the termination of your access to our services.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our services signifies acceptance of the updated terms.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Thank you for shopping with Viragi – we appreciate your support and look forward to serving you again.

This Privacy Policy is effective as of April 9, 2025